Quality

Ensuring Longevity of Service

To cater for the future needs of our clients we actively seek out younger professional staff to be trained and mentored by our most experienced senior staff.

We look forward to a strong future embracing new innovations to give us a broader and contemporary presence in the industry.

‘Innovation – with Experience’ underlines our dedication to ensuring our high standards are maintained well into the future.

‘Innovation – with Experience’ reflects our focus and commitment to seek out and recruit the next generation of professional investigators.

Training and mentoring the ‘new breed’ at the same time applying tried and true methods will ensure continuity of quality as we embrace hi-tech innovation.

Confidentiality

Our staff sign a detailed Privacy and Confidentiality agreement at the commencement of their employment with us and undertake annual refresher training.

We complete a confidentiality agreement with all of our clients at the time of engagement.

Quality Assurance

The quality of Quark’s investigation and reporting is assured by their Quality Management system.

Quark maintains quality assurance to AS/NZS ISO9001:2000 standard.